Customer Reviews
4.9★ across 187 verified Brooklyn reviews
Below are real reviews from neighbors across Brooklyn — Williamsburg, Park Slope, Bed-Stuy, Bushwick, DUMBO, and every other ZIP we serve. Every job, every star earned.
Call (212) 540-2171Locked my keys in the car on Bedford Ave at 1am. Tech was there in 12 minutes, popped the door open without a scratch. Quoted me on the phone, charged exactly that. Saved my night.
Marcus T. · Williamsburg · Car Lockout · May 2026Came home from work and the key wouldn't turn — old mortise lock on a 7th Ave brownstone. They picked it open without drilling and replaced the cylinder same visit. Polite, fast, fair price.
Priya S. · Park Slope · House Lockout · May 2026Just moved into a new place and wanted everything rekeyed. They handled the front deadbolt and a back door mortise lock in under an hour. Walked me through the keys before leaving. Highly recommend.
Daniel R. · Bed-Stuy · Lock Change · Apr 2026Installed a Schlage Encode and Ring doorbell for me. Set up the wifi, showed me the app, even helped me invite my partner. No upsell, just clean work.
Anna L. · Greenpoint · Smart Lock Installation · Apr 2026Old file cabinet at my studio — lost the key years ago. They picked it in five minutes. Cheaper than replacing the cabinet. Genuinely impressed.
Kevin O. · Bushwick · Lock Picking · Mar 20263am, baby crying inside, I'm outside. They picked up immediately, gave me a 15-minute ETA and were there in 13. Damage-free entry. I almost cried thanking them.
Sofia G. · Crown Heights · House Lockout · Mar 2026High-security Medeco install on the front door of our co-op. Knew the brand inside out, didn't try to push me to something else. Building super was impressed too.
James P. · Brooklyn Heights · Lock Change · Feb 2026August lock on a glass-and-steel loft door — not easy. They figured out the bracket, mounted it clean, paired it with my phone. Worth every penny.
Maya K. · DUMBO · Smart Lock Installation · Feb 20262018 Honda CR-V, keys locked in the trunk. Tech had the door open in under 10 minutes. Honest, friendly, and the price matched the quote exactly.
Robert N. · Flatbush · Car Lockout · Jan 2026Hablan español, lo cual ayudó mucho a mi mamá. Llegaron rápido y abrieron la puerta sin dañar nada. Excelente servicio.
Elena V. · Sunset Park · House Lockout · Jan 2026Roommate moved out and didn't return the key. Got the locks swapped same day, two hours after I called. Friendly tech, explained what he was doing.
Tyler M. · Williamsburg · Lock Change · Dec 2025Front door jammed in the cold — wouldn't budge. They picked it open, lubed the cylinder, and didn't try to sell me a whole new lock. Just fixed the problem.
Hannah B. · Park Slope · Lock Picking · Dec 2025
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(212) 540-2171